Terms and Conditions

Last Updated: July 15, 2025

Welcome to Vellnor SRL. By accessing or using our website, www.vellnor.com, you agree to these Terms and Conditions (“Terms”). If you do not agree, please do not use our website.

1. General

Eligibility

  • You must be at least 18 years old and legally capable of entering into contracts to use our services.

Changes to Terms

  • We may update these Terms at any time, effective upon posting on our website.
  • Continued use of the website after updates constitutes acceptance.

Compliance

  • You must comply with all applicable laws and regulations related to precious metals.

2. Website Use

Account

  • An account may be required to make purchases.
  • You must provide accurate information and are responsible for securing your login credentials.

Prohibited Actions

  • Do not use the website for unlawful purposes.
  • Do not attempt unauthorized access, misrepresent your identity, or disrupt functionality.

Termination

  • We reserve the right to suspend or terminate your access if you violate these Terms or harm our interests.

3. Purchases

Product Information

  • We strive to ensure accuracy in descriptions, prices, and availability but may correct errors when identified.

Pricing

  • Prices may change due to market fluctuations.
  • You will be charged the price confirmed at the time of your order.

Orders

  • We may refuse or cancel orders at our discretion, including due to availability or suspected fraud.

Payment

  • Payments must be made using the methods we specify.
  • You are responsible for providing accurate payment details.

Shipping

  • Products will be shipped to the address you provide.
  • Risk of loss transfers to you upon delivery.

Returns

  • Returns and refunds are subject to our Return Policy.
  • Approved refunds will be processed within 7–14 business days.

4. Risk Disclosure

Market Risks

  • Precious metal values fluctuate.
  • We are not liable for financial losses related to these fluctuations.

No Advice

  • Information provided on our website is not investment, financial, or legal advice.
  • You should conduct your own independent research before making decisions.

5. Intellectual Property

Ownership

  • All website content (including text, images, and logos) is owned by or licensed to Vellnor SRL and is protected by law.

License

  • You are granted a limited, non-exclusive, non-transferable license to use the website for personal, non-commercial purposes only.

6. Privacy

Policy

  • Data collection and use are governed by our Privacy Policy, available on our website.

Security

  • We implement reasonable security measures but cannot guarantee absolute protection.
  • You are responsible for safeguarding your account credentials.

7. Liability

No Warranties

  • The website and its services are provided “as is,” without warranties of any kind.

Liability Limit

  • Our liability is limited to the amount you paid for the transaction in question.

No Consequential Damages

  • We are not responsible for indirect, incidental, or special damages, including loss of profits.

8. Indemnification

You agree to indemnify and hold harmless Vellnor SRL and its affiliates from any claims, damages, or expenses arising from:

  • Your use of the website,
  • Your violation of these Terms, or
  • Any infringement of third-party rights.

9. Disputes

Governing Law

  • These Terms are governed by the laws of [Insert Jurisdiction, e.g., Delaware, USA].

Arbitration

  • Any disputes will be resolved through binding arbitration in [Insert City, State], under the rules of the American Arbitration Association.
  • Class actions are not permitted.

10. Miscellaneous

Force Majeure

  • We are not liable for delays or failures caused by events beyond our control (e.g., natural disasters, strikes, or government actions).

Severability

  • If any provision of these Terms is found invalid, the remaining provisions will remain enforceable.

Entire Agreement

  • These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Vellnor SRL.

11. Contact Us

For questions or concerns about these Terms, please contact us:

Vellnor SRL
📍 Aleea Mostiștea 39A, București 032115, Romania
✉️ Email: info@vellnor.com

Last Updated: July 15, 2025